Terms of Service
Last Updated: 18/Sep/2026
1. Overview
Welcome to Orvelia ("we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of our website, [theorvelia.com](https://www.theorvelia.com) (the "Site"), and any products or services we offer (collectively, the "Services"). Our Site is built and hosted using Shopify Inc. ("Shopify").
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
2. Eligibility
You must be at least 18 years old, or the age of majority in your state or province of residence, to use the Services or purchase products from us. By using the Services, you represent that you meet this requirement.
3. Products and Descriptions
We make reasonable efforts to display our products, including their descriptions, pricing, and images, as accurately as possible. However:
- Colors, packaging, and appearance may vary slightly from what is shown on your screen.
- We reserve the right to modify, discontinue, or limit the availability of any product at any time, without prior notice.
- Product descriptions are for general informational purposes and are subject to change.
**Health and Wellness Disclaimer:** Our products are dietary supplements. Statements regarding our products have not been evaluated by the U.S. Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Please consult a licensed healthcare provider before use, especially if you are pregnant, nursing, have a medical condition, or are taking any medication.
4. Orders and Payment
- Placing an order constitutes an offer to purchase. We reserve the right to accept, decline, or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.
- Orders are confirmed only once you receive an order confirmation email.
- You agree to provide accurate, current, and complete payment and shipping information.
- All prices are listed in USD and are subject to change without notice. Prices do not include applicable taxes, duties, or shipping charges unless stated otherwise.
- If you have enrolled in a subscription option, your payment method will be charged automatically on the applicable recurring basis until you cancel. You may cancel at any time prior to your next scheduled billing date through your account or by contacting us.
5. Shipping and Delivery
- Estimated delivery times are provided for convenience only and are not guaranteed.
- We are not responsible for delays caused by shipping carriers, customs, weather, or other events beyond our reasonable control.
- Risk of loss and title for products pass to you upon our delivery to the shipping carrier.
6. Returns and Refunds
Our return and refund policy is described in our [Refund Policy](https://www.theorvelia.com/policies/refund-policy), which is incorporated into these Terms by reference.
7. Intellectual Property
All content on the Services — including text, graphics, logos, product images, and design — is owned by Orvelia or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this content without our prior written consent.
8. User Feedback
If you submit reviews, comments, or other feedback to us, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, and display that feedback for any purpose, including marketing. You are solely responsible for the accuracy and legality of any content you submit.
9. Prohibited Uses
You agree not to use the Services to:
- Violate any applicable law or regulation.
- Infringe on the intellectual property or other rights of any third party.
- Transmit any harmful code, malware, or unsolicited advertising.
- Attempt to interfere with the security or proper functioning of the Site.
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
We reserve the right to suspend or terminate access to the Services for any user who violates these Terms.
10. Third-Party Links
The Services may contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of any third-party site. Visiting such sites is at your own risk.
11. Disclaimer of Warranties
THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ORVELIA AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.
13. Indemnification
You agree to indemnify and hold harmless Orvelia, its affiliates, officers, and employees from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your breach of these Terms or your misuse of the Services.
14. Governing Law
These Terms shall be governed by the laws of the State of TEXAS, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in TEXAS/United States, and you consent to personal jurisdiction in such courts.
*(Optional: If you want binding arbitration and a class-action waiver similar to larger brands, this requires careful, state-specific legal drafting — we recommend having an attorney review this section before publishing, since arbitration clauses can be challenged if not drafted correctly for your jurisdiction.)*
15. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
16. Contact Us
Questions about these Terms should be directed to:
Orvelia
H&A Partners LLC
Email: support@theorvelia.com